We are lucky to live in a county with a diverse array of wildlife and many breeds of domestic animals in our homes, therefore, our on-call team spend many hours training with animal specialists, emergency services and veterinary practices to ensure their skills are well drilled and action ready. But most members of the public will need some advice to ensure that the animals requiring our help, receive the correct care for the best outcome.
Whether your cat stuck in a tree, in a wall cavity, underground or stuck on a roof-top, the first thing to remember is to keep calm. Animals are known to sense when we are anxious or scared. In these situations, it is best to place food close by and clear the area. Whilst it can be difficult leaving your pet in distress, the animal is more likely to bring itself to safety whilst no one is present. Our advice is to contact our emergency telephone line immediately and remove yourself from the area until our team arrives. Under no circumstance should anyone attempt a rescue and risk serious injury to themselves, if you see an animal in distress, stand back, contact our emergency telephone line and await our team’s arrival.
When seeing a feral cat or colony, the first reaction to most is to place food close by. In most cases, this is how the cat has come to be in the area and can often escalate a situation by drawing more animals to the area. We advise that feeding feral cats should only be done in serious cases of malnutrition of illness and the animal should be reported immediately. There are many organisations that tend to feral cats and many local rescues that actively help these animals in need. Our team continues it works to help these animals in need and actively play a part in the recovery and rehoming of feral cats within Cambridgeshire. If you find a feral colony or single cat, please contact our on-call telephone line to report the animal’s location. Under no circumstances should you approach the animal or attempt to capture the animal yourself. Attempting to capture the animal can cause great levels of stress and this task should be left to trained persons from reputable rescue centres and organisations.
Dogs play a big part in many of our lives and are often the best friend to many of us. Occasionally they can find themselves in situations that most wouldn’t dream of. From running into badger sets, chewing into floor boards, hiding under buildings to finding themselves stuck in fencing, they can find themselves in dire need of help. In any situation that poses risk to yourself, contact our team for further assistance and remember that all dogs should be handled with the upmost care and attention when in rescue situations. Any dog has the potential to be dangerous and when finding themselves in these situations, can often display defensive or aggressive behaviour. Under no circumstance should anyone attempt a rescue and risk serious injury to themselves, if you see an animal in distress, stand back, contact our emergency telephone line and await our team’s arrival.
Under Law, any stray dog must be reported to the local authority. In many cases, dogs become lost when walking with owners or escaping from the residence, therefore, you can make reasonable effort to locate the owners close by. When dogs stray from their home or owners, it can be a terrifying ordeal and result in their natural protective instincts to appear and it is vital that you remember that any dog has the potential to cause harm or injury, especially when faced with situations instilling fear or anxiety. Should you find a stray dog, report it to the local authority immediately, in emergency situations our on-call team can be contact for further support and advice or alternatively, you can contact your local Police Constabulary for assistance. We advise that you do not approach the animal yourself but simply secure the animal in a safe place if able to do so. If you should manage to secure a friendly stray, transporting them to the closest veterinary practice, this will enable the local authority to collect the animal and give the veterinary team to opportunity to locate the owners themselves.
Birds & Fledglings
Human Health & Safety
During any animal related incident, nothing is more important than the safety and welfare of all involved. Rescuing animals from hazardous situations requires training, specialist knowledge, specialist equipment and veterinary guidance to achieve the best outcome for the animal involved.
Should you find yourself involved with an animal related incident, it is always a natural instinct to rush in to help the animal in distress, However, it is crucial that you remain calm, stay at a distance and call for help immediately. In doing this, you prevent yourself become a casualty and stop the situation from worsening. It is important that should you find yourself on a live carriage way, that you remove yourself immediately to a place of safety and where possible, pre-warn oncoming traffic whilst ensuring your safety at all times. Incidents that may be in or around waterways, it is vital that you stand clear and under no circumstances should you enter the water or attempt a rescue yourself. These incidents often require a multi-agency response and medications may be required by a Veterinarian before the extraction of the animal in need.
• Specialist Knowledge
• Specialist Equipment
• Understanding Animal Psychology
• Experienced Operatives
• Veterinary Assistance
It is important to remember that human safety should always come before the rescue. If human casualties are also on scene, it delays the rescue effort for the animal and human casualties will then become the priority. Our team regularly trains to ensure their skills, equipment and knowledge is action ready to assist any animal in need. We work alongside emergency services to ensure the best outcome for everyone involved, but most importantly to ensure the safe and secure rescue of the animal involved with minimal stress caused. Should you ever be in doubt, stand back and contact our emergency telephone line for further assistance or advice.